Refund policy

Our 60-Day Happiness Guarantee

If you are unhappy with your Pink Stork product for any reason, contact our Customer Care team at cs@pinkstork.com within 60 days of your purchase to receive a full refund. No return required. We just want you to be happy.

How to start a refund or replacement

Email cs@pinkstork.com with your order number and a brief note about the issue. A real person on our team will reply quickly. If we choose to send a replacement instead, we'll cover all shipping.

Refund timing

Once approved, refunds are processed to your original payment method. Most banks post the credit within 5 to 10 business days. If you have not seen the refund after 10 business days, email us and we will help track it down.

Subscription orders

You can pause, skip, swap, or cancel any Subscribe + Save order at any time from your account dashboard at pinkstork.com/account/login. There are no fees and no commitments. If a subscription order shipped before you were able to manage it, contact us within 60 days for a refund or replacement.

Damaged or incorrect orders

If your order arrives damaged, missing items, or incorrect in any way, email cs@pinkstork.com with your order number and a photo of the issue. We will replace it or refund it right away.

Questions?

Email cs@pinkstork.com. We are based in St. Augustine, Florida and a real person on our team will get back to you.