Shipping policy
Shipping Policy
Last Updated: May 2026
Processing
All orders ship within 1 business day of placement. Orders placed on weekends or holidays ship the next business day. You'll receive a tracking confirmation email once your order is on its way.
Domestic Shipping (United States)
Free shipping on all US orders $50 and over. Free shipping on all active subscriptions. All other orders have shipping rates calculated at checkout based on your location and selected method.
International Shipping
We ship to select international destinations. Shipping rates and estimated delivery times are calculated at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees assessed by their country.
Order Tracking
Your tracking number arrives by email once your order ships. Allow up to 24 hours for tracking to update after your confirmation email.
Damaged or Missing Orders
If your order arrives damaged or hasn't arrived within the expected window, contact us at cs@pinkstork.com within 14 days of your ship date. Include your order number and we'll take care of it.
For packages marked as delivered by the carrier but not received, check with neighbors or your local post office first, then reach out and we'll help from there.
Address Changes
Contact cs@pinkstork.com immediately after placing your order. We process quickly and cannot guarantee changes once an order enters fulfillment.
Questions?
Email us at cs@pinkstork.com